24×7 state helplines for essential services & items | India News – Times of India

NEW DELHI: The Centre has requested states to arrange 24×7 management rooms, state and district-degree helplines and likewise appoint nodal officers to make sure unhindered and seamless availability of essential items and services for most people through the 21-day lockdown to include Covid-19.
In a communication to chief secretaries and DGPs of all states, the house ministry mentioned that whereas it’s crucial to efficiently implement the notified lockdown/restrictions, it is usually vital to make sure unhindered operations of manufacturing, processing, transportation, distribution, storage, commerce/ commerce and logistics associated to all services and commodities which have been exempted beneath the assorted prohibitory orders.
The MHA requested every state and UT to arrange a 24×7 management room/workplace with helplines on the state and district degree to handle any grievance or undue issues confronted by the suppliers of items/services together with throughout their interstate motion. The ministry mentioned a nodal officer could also be appointed in a state to coordinate with the district administration/police on this matter. That is essential to en certain continuity of the provision chain for essential commodities, a number of of which can be of perishable nature, it famous.
The ministry additionally pressured on the necessity for laying down a typical working protocol for unhindered operation of essential services/institutions and commodities, together with appointment of nodal officers at inter-state borders, subject of vehicular passes and so on.
On the joint briefing with well being ministry on Wednesday, joint secretary Punya Salila Srivastava additionally assured that the federal government is working with the e-commerce websites on making certain easy transportation and supply of items ordered on-line. The ministry mentioned the state helpline amenities could also be additionally made obtainable to make sure sufficient safety to essential service suppliers. from any undesirable stigmatisation by any native particular person.

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